Here’s a step-by-step guide to help you delete your Deliveroo account:
1. Open the Deliveroo Website or App
- Visit the Deliveroo website or open the Deliveroo mobile app on your device.
- Log into your account using your email address and password.
2. Access Your Account Settings
- Once logged in, click on your profile icon (usually at the top right corner).
- Select Account from the dropdown menu or go to your Account settings.
3. Contact Customer Support
Deliveroo does not provide an option to delete your account directly through the settings. You will need to contact Deliveroo’s customer support team.
- Scroll to the bottom of the Help section and click on Contact Us.
- Alternatively, you can go to Deliveroo Help and choose Get in touch to contact support.
4. Request Account Deletion
- When contacting customer support, state that you want to permanently delete your account.
- Provide any necessary account information to verify your identity, such as your email address or phone number associated with the account.
5. Wait for Confirmation
- Deliveroo’s customer support team will process your request and notify you once your account is successfully deleted. This may take a few days.
6. Delete the App (Optional)
- After your account is deleted, you can uninstall the Deliveroo app from your phone.
If you prefer, you can also email Deliveroo customer support directly at [email protected] to request account deletion.
Steps To Delete Deliveroo Account
Here are the steps to delete your Deliveroo account:
1. Log In to Deliveroo
- Open the Deliveroo app or go to the Deliveroo website.
- Sign in with your account credentials.
2. Go to Account Settings
- Click on your profile icon (usually in the top-right corner).
- Select Account to access your settings.
3. Contact Customer Support
- Go to the Help or Support section.
- Scroll to find Contact Us or visit the Deliveroo Help Center.
- Request account deletion by contacting their support team.
4. Request Account Deletion
- Clearly ask for your account to be permanently deleted.
- Provide account details if requested, like your registered email or phone number.
5. Wait for Confirmation
- The support team will process your request and inform you once it is completed.
6. Uninstall the App (Optional)
- After your account is deleted, you can delete the Deliveroo app from your device.
How The Deletion Process Of Deliveroo Works?
The deletion process for a Deliveroo account involves several steps, as Deliveroo does not provide an instant delete option within its app or website. Here’s an overview of how it works:
1. Request Initiation
- Manual Request: Users must contact Deliveroo’s customer support either via the Help Center, Contact Us section on the website/app, or by emailing their support team directly.
- There is no built-in feature that allows users to delete the account directly through their account settings.
2. Verification
- Deliveroo’s support team will verify your identity before proceeding with the deletion request. This may involve confirming:
- The email address associated with your account.
- Your phone number.
- Recent orders or any other identifying details.
3. Account Closure
- Once your identity is verified, Deliveroo will proceed to close your account.
- This typically involves:
- Deleting your personal information from their system.
- Deactivating your account so that it can no longer be used.
- Stopping email communications or marketing materials.
4. Confirmation
- You will receive a confirmation email from Deliveroo once your account has been successfully deleted.
- This process may take a few days.
5. Post-Deletion
- After the account is deleted:
- You will no longer be able to access the account or place orders.
- Any saved addresses, payment methods, and order history will be permanently erased.
Deliveroo retains some of your data for legal and regulatory purposes (e.g., tax and financial records), even after account deletion, in compliance with GDPR and other privacy laws. However, your account will not be accessible or usable.
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